Shipping policy
Thank you for shopping with Vizoray. Below you will find important information regarding our shipping and delivery process.
Delivery Areas
We currently deliver across the United Kingdom.
Shipping Costs
We offer free standard shipping on all orders with no minimum purchase required.
Order Processing Times
- Order Cut-Off Time: 6:00 PM GMT (London)
- Handling Time: 1–2 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Estimated Delivery Time: 5–11 business days
Orders placed before the daily cut-off time are usually processed the same business day.
Shipping Carriers
We work with trusted shipping partners including Royal Mail, Evri, and DHL to ensure reliable delivery services throughout the United Kingdom.
Delivery Delays
Please note that delivery times are estimates and may occasionally be affected by public holidays, weather conditions, customs procedures, or carrier delays beyond our control.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking information.